Below are testimonials from actual clients I have had the pleasure of working with in the past. I sincerely appreciate the opportunity to have served them and look forward to doing so again in the future.
It was my extreme pleasure to have worked with Billy Crittenden from Missoula Valley Properties in purchasing my log cabin in Lincoln Montana. Billy was very professional and went beyond expectations in making sure I saw everything that was available on the market that I was looking for.
When I found the log cabin I wanted, Billy made certain the purchase went smoothly and I was treated fairly. The closing went without a hitch, and my wife and I are very happy with our new home. Billy and I spent many hours and many miles driving searching for a log cabin. He was so pleasant and patient with me I would recommend him to anyone. His honor and his integrity is beyond reproach, and he is a real credit and asset to his profession.
Stu and Helen Almekinder Lincoln, Montana
When I was considering selling my house, I asked a long-time friend of our family if he could recommend a Realtor.
"Billy Crittenden", he said, without hesitation, "because he knows his stuff and really cares about his clients." He also said Billy would keep me thoroughly informed, and let me know what to expect - both positives and negatives - about the sale.
At our first meeting, Billy talked a little about his background and business philosophy, then asked about the house and my thoughts on the sale. I found I was comfortable talking with him, and felt he was exactly the person I needed for this sale. As the sale process continued I found that my friend's recommendation was right on:
(1) Billy came up with a price range he thought was appropriate for the property, and the sale price was just a couple thousand dollars below the high end.
(2) He phoned me at times, to see how I felt about the sales process, or to get me to consider options, or to remind me about the positives, or just to see if I wanted to talk.
(3) When we got each offer, he came by to explain all the implications of accepting, rejecting, or making a counter-offer.
I really felt I was active in the sale and making informed decisions.
(4) He encouraged me to consider how I would handle contingencies such as an offer that was only a little below my desired price.
(5) When hard decisions came, he would explain all the options, and the positives and negatives of choosing each one. It was clear to me that he wanted me to make informed decisions, but didn't want to steer me in a particular direction.
I know from personal experience that my friend was right: Billy knows his stuff, cares about his clients, keeps them thoroughly informed, presents both sides of the outcome of any decisions they have to make, has good suggestions about how to handle the waiting process, and truly fits the role of "friendly helper".
So again, Billy, thank you for all you did to make this sale a pleasant process - including the reminder "We're almost there" when I started stressing over deadlines, and the confidence-builder "You'll make it", both of which turned out to be true. Now I stand with my friend, ready to recommend you without reservation.
Mike O. Missoula, Mt.
Billy Crittenden is a wonderful friend and an incredibly knowledgeable realtor. We’re so grateful that we had him to help us through the purchase of our first home. Billy was always willing to show us properties, gave us his truthful opinion of the places we saw and walked us through the whole complicated process with virtually no stress. His calm demeanor and endless patience are only a couple of his virtues and his experience in the field was invaluable. We would highly recommend Billy to anyone looking to purchase a home in the Missoula area! You can trust that Billy will back you up and help get you over any bumps in the road. When you hire Billy Crittenden, you’ve got the right guy in your corner!
Philip & Gina Christerson Missoula, Mt.
My experience with Billy was excellent. He worked hard to find my wife and I our first home that worked within our budget. I had no idea how much work went into buying a home and Billy walked us through every step. We have been in our home now almost 2 yrs and love it! I would highly recommend Billy Crittenden to anyone buying a home.
Matt McNutt Missoula, Mt.
I would recommend Billy to any one concerning real estate. He was always on top of things and ready to meet our personal needs and requests. I reached the point where I relied upon his opinion in order to help us not only sell our home but purchase a new one. I will always use Billy for any of my real estate needs for as long as I live in the Missoula area.
Paul Keller Missoula, Mt.
We had a great experience with Billy as he helped us sell our home in May of 2010. Not only did we get the price we were hoping for, but more importantly, we knew we were in good hands because of his experience, integrity and dedication to the task. Thanks, Billy!
Brad Trosen Dakar, Senegal
My wife and I couldn't of had a better first time home buying experience. Billy's knowledge and professionalism was spot on and went out of his way to really make us feel comfortable about every possible detail of our shopping and purchasing experience. Billy was always willing to go "the extra mile" for us and in doing so, created a lifelong customer! Thank you Billy.
Bart Brueck Missoula. Mt.
Billy was very patient with us as we looked, helpful with his suggestions without being pushy, and he ended up leading us to a house we never would have found without him and we love it there!
Jordan J. Missoula, Mt.
Billy Crittenden has helped me on both sides of the home. Did an excellent job selling my home in a market that is not 'all' favorable to the seller. Made the process as painless as possible. He is currently representing me as a buyer, and hopefully the process is going as painless as possible for him....meaning, he has been extremely patient and helpful as I search for what I really want. I am discovering what I want as we go and his help and insight have been invaluable.
Rod F. Missoula, Mt.
Billy was an amazing agent, especially since we were first-time homebuyers. He really listened to our wants and needs (which were somewhat challenging and specific) and found the right places to look at that met our price range. He checked listings daily, and shared them with us. He got us in to look at the house we ended up buying immediately after listing and helped us to navigate the process of putting in a buy/sell the next day. He was with us every step of the way, showing us dozens of houses and helping us to find just the right property. He even recommended a wonderful home inspector, and a great title company. Billy was extremely knowledgeable, reliable, and on top of his game, which can make or break a deal in real estate. He was honest, trustworthy, and had high standards and ethics. We would definitely use him again! You would be lucky to find another agent that will give you the personalized assistance that Billy provides.
Luke F. Missoula Mt.
I was being transferred to Missoula for work, and Billy was suggested to us from another agent who helped my brother. Billy was outstanding. Extremely friendly, honest and knowledgeable. He did not make us uncomfortable for a minute. We could tell that he really cared about showing us everything available and finding us the right home. I could not recommend Billy more! My job took a turn and we did not end up in Missoula. Feeling bad for the time that Billy invested in us, I reluctantly called to tell him we are staying. Billy could not have been more gracious and understanding. He is a good man! Billy works hard for you and is dedicated to finding you the right home for you.
Frank O. Spokane, Wa.
I was fortunate enough to select Billy Crittenden as my agent to sell my home, which sold in April, 2011. This sale went through at a time that was not considered optimum for the seller, but Billy's professionalsm and knowledge of the market enabled me to complete a very satisfactory sale of my house. The good fortune of having Billy as my agent continued as I immediately began the search for a new home. Billy's patience and knowledge again shined as I came to the realization that buying a home is much more than making the purchase. What I didn't know at the moment was....that I 'didn't know what I really wanted'!!!! Billy was diligent AND PATIENT working with me, showing me homes and helping me narrow the field so that I became sure of what I wanted, and then we waited and watched for the right property to appear. The patience paid off, and prepared me for the rodeo ride to finalize the deal... As the banks and various agencies worked at their speed through the process, the home went from a sale by the owner to a short sale, and then a bank foreclosure. Without Billy's attention and hardwork, I doubt I would have ended up with what I decided was precisely the home I wanted. He steadied my nerves and then fought through the nightmare of regulation/paperwork/and occasional incompetence of the bureaucracy. The end result was no heart attack on my part!!! and the purchase of my great new home. Not a house...a home!!!! I can't imagine buying, or selling a house without the help of a GOOD qualified agent. In fact...I can't imagine going through the process without one qualified agent....that would be Billy C.!!!!! Thanks Billy!!!!
Rod F. Stevensville, Mt.
He was extremely helpful. I would think of no other Realtor to use in the area. He picked me up at hotel in Missoula and drove me to property I was interested in looking at. He then drove me around the entire town and showed me some other areas that I might consider. When I decided to put an offer in on the property he recommended a property inspector who was excellent. When the inspection came back negative he did NOT try and disuade me from backing out of the contract. He has remained available since that time and answered any questions I have about the area. Could not think of a better realtor to work with.
Terry K. Surprise, Az
We had an excellent experience with Billy. He helped us buy our first home recently, and we ran into a lot of obstacles. After searching the Internet and looking at over 50 houses Billy found us exactly what we were looking! I highly recommend working with Billy.
Justin M. Missoula, Mt.
When we decided that we needed to move into a larger home to accommodate our growing family we contacted Billy. He listened to what we wanted and then set about finding great homes for us to look at. He was very patient, encouraging and never pushy. He gave us great information on the buying process and answered all of our many questions! I would recommend Billy to anyone looking to buy or sell their home.
Ryan Leisle Missoula, Mt.